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Terms of service

Last updated September 2026

These terms apply to orders and requests made through the Monir Auto Engineering website.

Orders

  • An order placed on the website is a request to purchase. Every order is confirmed by our team by phone before it is prepared or dispatched.
  • Parts marked “price on request” are quoted when we call. Nothing is dispatched until you agree to the final price.
  • Delivery charges and timings depend on your district and are confirmed when we call.

Payment

  • Cash on delivery is available for confirmed orders.
  • Where bKash or Nagad advance payment is offered, the order is processed once the transaction is verified.

Cancellations

You can cancel an order before it is dispatched by calling +8801335151523. Advance payments for cancelled orders are refunded to the same account.

Warranty

The Torrit EV carries a 1-year comprehensive warranty. Warranty on individual parts depends on the part and is confirmed with your order.

Dealer applications

Submitting an application does not create a dealership. Dealer terms are agreed separately in writing.

Contact

Questions about these terms? Email monirautoeng@gmail.com.

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